If you’re an e-commerce store owner, you have to find a way to stand out from the other 23+ million stores. Working with a fulfillment partner that provides high-quality service and value can help your business stand out. These companies help you deliver your products on time and in excellent condition. That’s why it’s important to choose e-commerce fulfillment providers with whom you can build a mutually beneficial partnership that meets all of your needs.
But how do you know which provider is best for your company? Read on for some tips on making this choice.
Choose E-commerce Fulfillment Providers With a Great Reputation
When narrowing down your options for fulfillment providers, the first thing you’ll want to do is look at their reputation. A company with a great reputation will be more reliable and trustworthy than one with hundreds of negative reviews. This means that they’re more likely to fulfill your orders in an accurate and timely manner.
They’re also more likely to provide excellent customer service, making sure that all of your customers are happy with the products they receive from you.
Focus on the E-commerce Fulfillment Experience, Not Just the Cost
It’s easy to focus on cost, but there are so many different fulfillment services whose price tags don’t match their quality. Some may be more costly overall, but others may be more effective for your business and its needs.
Instead of just looking at the total price tag, consider the entire experience from start to finish. This includes customer service, quality of the packaging and shipping materials, and speed of delivery.
If you’re not sure which option is right for your e-commerce business, go here for a little guidance.
Read Online Reviews
Reading online reviews is the best way to learn about a company. Go beyond the overview descriptions and look at what other e-commerce stores have to say about them.
Also, check out reviews from customers and third-party review sites like Trustpilot or Shopper Approved. You can even reach out to industry experts for their thoughts on your fulfillment partner options.
Location
The last thing you want to do is ship your products halfway around the world. You want a fulfillment partner that’s close by so they can get your inventory quickly.
It also helps if your provider has several warehouses all over the globe. That way, you can choose the best location for your customers. For example, if you’re selling products in the U.S. and Europe, you may want your fulfillment partner to have a warehouse somewhere in between those two regions.
Outperform the Competition by Offering Faster Shipping
Before you choose e-commerce fulfillment providers, be sure they can handle the products you sell and how many orders you process each day. You don’t want to get stuck with slow shipping. Customers today expect fast deliveries, and if yours is not up to par, they will go elsewhere.
If you’re still not sure what questions to ask your potential provider, review our business category for some advice.